Quiet summer? Not here!

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The summer months, particularly August, were once a slightly quieter time workwise  – but this year it has been rather the reverse! Every client has been busy which, in the light of the economy and energy crisis, is a good thing.

  • Coldharbour Field Kitchen which opened in June is going great guns. They benefitted from the heatwave with lots of customers taking advantage of the decking and enjoying the stunning sunsets across East Devon (I was one of them!).
  • World Extreme Medicine has continued to send convoys to Ukraine with medical supplies thought the Medics4Ukraine initiative – the fifth convoy recently went and the sixth is due in late September. Meanwhile I’ve organised a photographic competition for them, a feature with Reader’s Digest – and together with Sharon from If Media we’ll shortly be ramping up PR for the upcoming conference in November.
  • The Family Law Company has continued to achieve success in national awards, which is a personal satisfaction for me as I work on the nominations for them. Lots of press releases and blog writing over the summer too. And a networking event to look forward to in October.
  • Very excitingly I’ve recently been working with Chilcotts Auctioneers to promote the sale of the Lawson Rudge Studio. More of that soon, but Lawson is a renowned ceramicist who was at the Royal College of Art with David Hockney. I interviewed him last week for a Devon Life feature, what a wonderful and varied life he has had. His flat cows are a favourite of mine and I might well make a bid for one in the November 5th sale!
  • Meanwhile I’ve been beavering away for Optix Solutions with a variety of news stories which have had some good local and national traction. They’ve recently rebranded and their website is looking really smart.

I head off for my own summer holiday tomorrow, just one week on the beautiful island of Corfu. This really will be a time to recharge my batteries – I won’t be answering emails for a whole week!

Samples of coverage:

Coldharbour Field Kitchen launch

Medics4Ukraine

World Extreme Medicine in Beer

Grace Bradley wins Legal Aid Family Solicitor (P53)

Optix clocks off at 3pm

Extreme PR?

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I’m delighted to add two new clients to my portfolio – the fabulous Optix Solutions and the amazing World Extreme Medicine.

I’ve known the team at Optix for some years, and I’ve been chatting to MD Rob Stevens about providing a PR service since before the pandemic. Of course it all went on hold when Covid hit, but Rob came back to me this year when Optix began to rise like the proverbial phoenix, with an impressive growth of around 43% in the past 12 months. Much of this it attributable to the implementation of a Shadow Board – and I’m pleased that this was the first piece of PR I managed for them. You can read about it here. We’ve much more in the pipeline, as they have many interesting stories to tell.

Next up, World Extreme Medicine. WEM is the leading provider of education, conferences, consultancy and medical cover in the specialist field of extreme medicine – in locations such as polar terrain, jungles, oceans – and space. Plus increasingly humanitarian situations such as war zones and environmental catastrophes. WEM is just about to take a fourth convoy to Ukraine, both to train medics on the frontline and provide much needed medical supplies. I was approached by their brand strategist Bruce on LinkedIn – he still won’t tell me how he came across me! After a few Zoom meetings I met with Bruce and WEM founder Mark Hannaford in Exeter and I was delighted to be offered the account. I’ve brought fellow PR guru Sharon Goble in for this account. Her sharp end news skills are a real bonus. Our first pieces of work are around the Ukraine convoy and to promote a photography competition on the theme ‘Extreme is Everywhere’ – which has master photographer Perou on board as one of the judges.

It’s always a thrill to secure a new client, and both Optix and WEM fit perfectly with my own ethos of transparency and trust. Exciting times!

Influencers!

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I sit firmly on the fence as far as influencers are concerned. One of my clients receives so many requests for collaborations (ie freebies) that if they accepted them all they’d go out of business! Invariably these influencers have no prior relationship with the client, they are simply looking for a good deal.

That said, sometimes there is a genuine relationship to be had. Aided by my savvy associates, I always take each approach on its own merits.

But still, the boot was well and truly on the other foot recently when The Recycled Candle Company teamed up with national charity Missing People to create a beautiful limited edition candle ‘Home Sweet Home’.

The wonderful Missing People team were keen to get influencers on board, so I put aside my prejudices and made a list. To be honest, I didn’t think we’d get very far. I thought they’d all be terribly busy with other important things. So I was surprised and delighted that of the 12 influencers that I contacted, 7 of them got back to me PDQ with wonderfully positive responses. They all agreed to do posts and stories in return for a gifted candle, no fees, no strings. And that’s exactly what they did, perfectly timed to pique the interest of anyone thinking about a Mother’s Day gift.

What’s nice is that they are all very different – from mummy bloggers, eco instagrammers and interior/gay gurus (gotta love HouseHomo) to local influencer, Exploring Exeter’s Steph Darkes.

So that taught me, then! A huge and heartfelt thank you to them all for getting behind this wonderful cause.

Other PR iniatives so far include supplying mini candles for the Six Degrees networking event, and securing a feature spot in several Mother’s Day online gift guides, for example Sunset Desires as well as local press coverage such as Devon Live.

The campaign is running all year, so I’ll be seeking out other opportunities, too.

You can find out more and even purchase a candle if you’re so inclined on The Recycled Candle Company’s website. I bought one for myself, and the fragrance (unlit) is making my lounge smell totally delicious.

2022 update

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I can’t believe we’re in the middle of February already and I haven’t written a 2022 update – to be fair, the year took off at breakneck speed, and then I snuck off for a birthday week away in Cornwall. Excuses, excuses.

The Recycled Candle Company

As usual, the boys were incredibly busy in the run up to Christmas fulfilling wholesale orders, online orders and running a stall at Exeter’s Christmas Market. Somewhere amongst all that they finally received their Green Apple Awards trophy and the news that they were the sole winners of the Sustainable Development award. Brilliant. Some lovely PR gained in national publications too, including Metro. And we’re about to launch a limited edition candle in a charity collaboration with Missing People. With influencers on board to help, I can’t wait.

Express & Echo |Metro

The Outdoors Group

Opening a new Forest School at Escot Estate. Here I hold my hand up, as this came from my suggestion! Can’t think of a better location, tucked away in part of Black Aller Woods. As well as the Forest School there’s a second site adjacent where the group will run its amazing Transitional Learning Programme giving respite to those struggling in mainstream schools.

Devon Live |East Devon News

Chilcotts Auctioneers

Two interesting stories for this client. Firstly, a collection of antique silver spoons called ‘The Charles C Brian Collection’ which included rare early West Country spoons, some dating back to the late 16th century. The initial estimate of £20,000 to £30,000 was exceeded and the collection achieved an impressive £43,000. There was a secondary story about a missing Plymouth spoon, which was fun to research, too.

Antiques Trade Gazette | Plymouth Herald | Devon Daily

The second story focused on five watercolours by a local artist, Alfred Leyman. These depicted scenes from the Honiton area. Such was the interest that the paintings, estimated at between £200 and £400, actually sold for an average of £1114 and one reaching £1650.

Midweek Herald  | Western Morning News

Otter Garden Centres

Another pair! This time PR for the wonderful fundraising total for Hospiscare raised at the Ottery branch, which topped £14,700 – amazing considering the continuing impact of the pandemic on stores having to close.

Sidmouth Herald | East Devon News

This was closely followed by a story about nightly visits by an actual otter to the Koi carp pond, which was entertaining…

Sidmouth Herald | East Devon News

Exeter Living Awards

They came round very quickly! I put two clients in for awards, Connaught@Christmas for the Event category and SunGift for the Sustainable category. Both are finalists, and will find out if they’ve been successful on March 17th. I wonder if anyone will notice if I wear the same dress as I did last September?

Copywriting

I’ve also been busy writing brochure copy for Burrington Estates, for upcoming residential and commercial developments in the region. At the same time, something completely different with my work for Brigstock Skin & Laser and Communitas Clinics, creating content for their websites. I have two features to write for Devon Life, one about a Flower Farm, the other for Sidmouth’s new Jazz & Blues Festival.

Name-dropping

Oh, and with my agency work for Diespeker & Co in London we’re collaborating with Angela Scanlon…..

That’s a snapshot 2022 update so far this year, by no means exhaustive. And I’ll just add that this year is my 30th year being self-employed after being made redundant by HTV in 1992. I’ve pledged to do 30 things to mark this auspicious milestone, so watch this space for updates.

Ever more Outdoors!

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Since starting a retained contract with the magnificent organisation The Outdoors Group in January 2021, there’s been an avalanche of PR opps.

From taking on an existing forest school site in North Devon, through launching a new course for adults outdoors with autistic children, being named as a finalist in the rural business awards, opening a new special school site, running a yoga retreat. Then there have been business stories, celebrating a bumper 10th anniversary year and, next up, moving to a new HQ.

As well as press releases, we’ve run a competition with Devon Life with full page editorial, hosted a journalist on the yoga retreat and had the TogFest featured in Exeter Living’s social pages. The Outdoors Group also won the Education category at the Exeter Living Awards. For once, I didn’t write the nomination!

After a bit of nagging from me (“I need some good images!”) a wonderful library of professional photos is growing, courtesy of photographer Pip Raud.

So much more to come, with a spectacular rebranding underway, the first SEND conference being planned for 2022 and national press coverage to chase. An inspiring client, forward-thinking with an exceptional ethos. Pause for breath… and on to the next piece of news!

Just some of the coverage to date:

 

 

 

 

 

 

 

On the Small Screen – TV coverage

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Gaining TV coverage for clients can be tricky, and its often difficult to measure the impact. Two of my clients recently featured in mainstream programmes. London’s Diespeker & Co featured on Your Home Made Perfect, and Exeter’s The Recycled Candle Company’s Pride heart candle was highlighted on Channel 4’s Steph’s Packed Lunch.

Two fantastic opportunities!

I won’t take credit for Your Home Made Perfect, as the BBC contacted Diespeker directly. The hard work was all done by Lucy at Terra Ferma Media, the agency I work with on the Diespeker account. Thanks Lucy! You never can tell how much airtime a client will get (clients have helped out with DIY SOS and rarely get a mention, although in that case it’s all for a good cause!).  But on this occasion it was really impressive – a whopping 4 minutes, including a namecheck. Presenter Angela Scanlon made her own terrazzo during the show, and was so delighted with it that she gave some additional promo on Insta.

Meanwhile, here in Devon, I received an email from the production team of Steph’s Packed Lunch requesting a rainbow striped Pride heart candle for the show – and could it be sent to arrive the next day? Richard was away in Scotland, Sargon in Bristol, so there was a momentary mad panic. Richard picked up on WhatsApp and organised for the efficient shop team to parcel up a candle and courier it to Leeds. We were thrilled when we watched the show, as TOWIE star Charlie King showed the candle to the audience, mentioning the 10% donation from each sale that goes to  campaigning charity Stonewall.

So…… the impact.

The Recycled Candle Company received a barrage of online orders immediately after the candle appeared on screen, definitely a response to Charlie and Steph’s positive comments. Meanwhile Diespeker & Co has received lots of enquiries about bespoke terrazzo although it’s harder to tell if this was a result of the coverage or just because they’re so good at what they do!

Diespeker & Co

The Recycled Candle Company PRIDE candles

Mixing it up with Mix

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It’s a real pleasure to announce a new addition to my client portfolio. Meet Mix Clean Green!

Mix Clean Green (Mix for short) makes a range of concentrated eco-friendly cleaning products for the home. There are so many plus points: water free, paraben free, non toxic, vegan, low carbon footprint, single use plastic-free – and much more.

I was recommended to Mix founder Kate Deacon by Sarah Martin of Nourish Zero Waste, who I’ve worked with for a couple of years now (thanks Sarah!). Earlier this year Kate gave up her job as an Occupational Therapist with the NHS to concentrate full time on this inspirational business. A leap of faith especially in the current climate.

After meeting with Kate, enjoying GF cake and lots of tea, we agreed a three-month PR starter package. Over the past few weeks I’ve been busy learning about the products, creating a press kit and working on the first press release. Kate has provided me with assets including a very useful photo gallery.

There’s masses to do for Mix, it’s such a fantastic idea and Kate is truly passionate about what she’s doing. There are ideas in the pipeline giving me more than enough content to work with. She’s a very reactive client, too, answering my queries and giving me feedback in a flash. Impressive!

I recommend a visit to the Mix website to take a look and browse the products – be part of the sparkly clean revolution!

I’m loving working with this particular green ‘suite’ of clients, adding Mix into the mix with Nourish and The Recycled Candle Company.

NB My starter package for young companies and start-ups is designed to provide a PR boost at the early stage of their business journey. It works really well and often as not we carry on working together either on a retained or ad hoc basis.

Nourishing Nourish!

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I started working with Sarah Martin in January 2019. Sarah had founded zero waste provisions store Nourish of Topsham the year before, and was now poised to open her second store on Magdalen Road in Exeter.

It was a whirlwind ride, with Nourish ‘two’ featuring in Devon Live, Devon Life, Exeter Life, Food Magazine, Crumbs Magazine and Exeter Living, plus interviews secured for Sarah for International Women’s Day and a ‘first look’ at the shop. Nourish won the Retail category at the Exeter Living Awards and Best New Business at the Express & Echo Business Awards. Nourish was Highly Commended in the Start Up category in the 373 Awards.

We worked together for six months until Sarah realised she needed to invest more into the shops, so PR had to go. Quite right too! However much I love my clients, I am always conscious that my service is often the icing on the cake.

So, in May I was delighted to receive a message saying Nourish needed me once more! After closing for lockdown, Sarah was ready to reopen, and she needed my help.

First up a press release announcing the reopening of both stores. This highlighted the measures put in place to ensure customer and staff safety. Then a spot on the Exeter Chamber Friday Lockdown Show ‘good news’ and a customer featured in the campaign ‘We’re stronger together’.

I’m currently negotiating some speaker slots for Sarah to talk about sustainability and business. A second press release looking at keeping green during Covid-19 has just gone out. Busy busy!

The agreement is for three months which gives me plenty of time to get Nourish noticed again.

Although most of my clients are retained, I’m always happy to provide an ad hoc or shorter contract service. This is useful for start ups and smaller businesses needing a boost.

Grow

Exeter Daily

Stronger Together

Friday Lockdown (16:30)

Exeter Living Virtual Business Club

PR for family law during coronavirus

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I am proud to provide a PR service to The Family Law Company, a forward-thinking, innovative and principled legal firm. The work is always interesting and often emotive, but even moreso over the past few months of the coronavirus pandemic.

Early on, the company saw the need to explain ‘contact’ in the current climate, particularly after Michael Gove made a statement (which was later changed). Basically contact is where separated parents see their children, referring usually to the parent that doesn’t live with the children. The issue, of course, is whether this should continue at the moment. I worked with Solicitor Hannah Porter on a blog clarifying the facts. Marketing Manager Kerry England, who pushed the blog out on social media, said the traffic to the website doubled the day that it went live. I turned the blog into a press release and the interest continued. The content was later turned into a free webinar presented by Hannah and Solicitor Imran Khodabocus, for whom I secured an interview with Heart FM to explain what the webinar was all about. Devon 24  Grow

Alongside this has been supporting an initiative from MD Norman Hartnell, who has a longstanding commitment to the plight of those who need legal aid, and the problems with accessing it. The increase in domestic violence during the pandemic has been well covered, but Norman saw a pressing issue; to access legal aid, certain ‘evidence’ must be presented which is nigh on impossible to get at the moment, when getting to see a doctor, for example, is incredibly difficult. Additionally, perpertrators of domestic violence are even more present during lockdown. Norman wrote an impassioned letter, which I proofed and edited, to send to MPs including the Prime Minister, asking that this requirement for evidence is dropped, and that legal aid lawyers are more than capable of assessing whether a need for legal aid is genuine.

Again this was turned into a press release which I distributed to local press, newsrooms and The Law Society. I also had a very useful chat with a family law journalist who writes for the Guardian, a useful contact for the future! The letter is definitely worth a read: Norman’s letter

Recycling tealight frenzy

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Sometimes it’s the simplest things that create a buzz. Take tealights.

The Recycled Candle Company recycle all types of candles, including tealights. They’ve recently had lots of queries about these – people aren’t sure if they’re recyclable because of the metal parts.

So they added a photo to Instagram showing Richard holding a bag of tealights. Which I added to their Facebook page. And then it all went wild! Immediately the likes and comments started building – it was obviously hitting home with many people.

Richard followed up with a video thank you on and it all kicked off again.

The initial post now has well over 600 likes/loves and 600 shares, plus nearly 170 comments coming from Manchester, Cumbria, Sussex and even Texas! The reach is over 130K now, with engagement at 18.2K post clicks. The original Instagram post has also had fantastic engagement with over 320 likes, and an enquiry from the West Coast of Canada where they’re looking at setting up a similar initiative.

I’m just in the process of distributing a press release on the back of it, and I’m hoping we might get national interest. Tealights, who would have thought?

All this profile raising came from a very simple post, with a very simple photograph. Nothing fancy, nothing particularly clever, just absolutely spot on content that resonated with thousands of people.

It all goes to show that there’s a huge interest in recycling with more and more people seeking ways to keep as much as possible out of landfill.

Find out more by visiting therecycledcandlecompany.co.uk