Influencers!

I sit firmly on the fence as far as influencers are concerned. One of my clients receives so many requests for collaborations (ie freebies) that if they accepted them all they’d go out of business! Invariably these influencers have no prior relationship with the client, they are simply looking for a good deal.

That said, sometimes there is a genuine relationship to be had. Aided by my savvy associates, I always take each approach on its own merits.

But still, the boot was well and truly on the other foot recently when The Recycled Candle Company teamed up with national charity Missing People to create a beautiful limited edition candle ‘Home Sweet Home’.

The wonderful Missing People team were keen to get influencers on board, so I put aside my prejudices and made a list. To be honest, I didn’t think we’d get very far. I thought they’d all be terribly busy with other important things. So I was surprised and delighted that of the 12 influencers that I contacted, 7 of them got back to me PDQ with wonderfully positive responses. They all agreed to do posts and stories in return for a gifted candle, no fees, no strings. And that’s exactly what they did, perfectly timed to pique the interest of anyone thinking about a Mother’s Day gift.

What’s nice is that they are all very different – from mummy bloggers, eco instagrammers and interior/gay gurus (gotta love HouseHomo) to local influencer, Exploring Exeter’s Steph Darkes.

So that taught me, then! A huge and heartfelt thank you to them all for getting behind this wonderful cause.

Other PR iniatives so far include supplying mini candles for the Six Degrees networking event, and securing a feature spot in several Mother’s Day online gift guides, for example Sunset Desires as well as local press coverage such as Devon Live.

The campaign is running all year, so I’ll be seeking out other opportunities, too.

You can find out more and even purchase a candle if you’re so inclined on The Recycled Candle Company’s website. I bought one for myself, and the fragrance (unlit) is making my lounge smell totally delicious.

2022 update

I can’t believe we’re in the middle of February already and I haven’t written a 2022 update – to be fair, the year took off at breakneck speed, and then I snuck off for a birthday week away in Cornwall. Excuses, excuses.

The Recycled Candle Company

As usual, the boys were incredibly busy in the run up to Christmas fulfilling wholesale orders, online orders and running a stall at Exeter’s Christmas Market. Somewhere amongst all that they finally received their Green Apple Awards trophy and the news that they were the sole winners of the Sustainable Development award. Brilliant. Some lovely PR gained in national publications too, including Metro. And we’re about to launch a limited edition candle in a charity collaboration with Missing People. With influencers on board to help, I can’t wait.

Express & Echo |Metro

The Outdoors Group

Opening a new Forest School at Escot Estate. Here I hold my hand up, as this came from my suggestion! Can’t think of a better location, tucked away in part of Black Aller Woods. As well as the Forest School there’s a second site adjacent where the group will run its amazing Transitional Learning Programme giving respite to those struggling in mainstream schools.

Devon Live |East Devon News

Chilcotts Auctioneers

Two interesting stories for this client. Firstly, a collection of antique silver spoons called ‘The Charles C Brian Collection’ which included rare early West Country spoons, some dating back to the late 16th century. The initial estimate of £20,000 to £30,000 was exceeded and the collection achieved an impressive £43,000. There was a secondary story about a missing Plymouth spoon, which was fun to research, too.

Antiques Trade Gazette | Plymouth Herald | Devon Daily

The second story focused on five watercolours by a local artist, Alfred Leyman. These depicted scenes from the Honiton area. Such was the interest that the paintings, estimated at between £200 and £400, actually sold for an average of £1114 and one reaching £1650.

Midweek Herald  | Western Morning News

Otter Garden Centres

Another pair! This time PR for the wonderful fundraising total for Hospiscare raised at the Ottery branch, which topped £14,700 – amazing considering the continuing impact of the pandemic on stores having to close.

Sidmouth Herald | East Devon News

This was closely followed by a story about nightly visits by an actual otter to the Koi carp pond, which was entertaining…

Sidmouth Herald | East Devon News

Exeter Living Awards

They came round very quickly! I put two clients in for awards, Connaught@Christmas for the Event category and SunGift for the Sustainable category. Both are finalists, and will find out if they’ve been successful on March 17th. I wonder if anyone will notice if I wear the same dress as I did last September?

Copywriting

I’ve also been busy writing brochure copy for Burrington Estates, for upcoming residential and commercial developments in the region. At the same time, something completely different with my work for Brigstock Skin & Laser and Communitas Clinics, creating content for their websites. I have two features to write for Devon Life, one about a Flower Farm, the other for Sidmouth’s new Jazz & Blues Festival.

Name-dropping

Oh, and with my agency work for Diespeker & Co in London we’re collaborating with Angela Scanlon…..

That’s a snapshot 2022 update so far this year, by no means exhaustive. And I’ll just add that this year is my 30th year being self-employed after being made redundant by HTV in 1992. I’ve pledged to do 30 things to mark this auspicious milestone, so watch this space for updates.

Ever more Outdoors!

Since starting a retained contract with the magnificent organisation The Outdoors Group in January 2021, there’s been an avalanche of PR opps.

From taking on an existing forest school site in North Devon, through launching a new course for adults outdoors with autistic children, being named as a finalist in the rural business awards, opening a new special school site, running a yoga retreat. Then there have been business stories, celebrating a bumper 10th anniversary year and, next up, moving to a new HQ.

As well as press releases, we’ve run a competition with Devon Life with full page editorial, hosted a journalist on the yoga retreat and had the TogFest featured in Exeter Living’s social pages. The Outdoors Group also won the Education category at the Exeter Living Awards. For once, I didn’t write the nomination!

After a bit of nagging from me (“I need some good images!”) a wonderful library of professional photos is growing, courtesy of photographer Pip Raud.

So much more to come, with a spectacular rebranding underway, the first SEND conference being planned for 2022 and national press coverage to chase. An inspiring client, forward-thinking with an exceptional ethos. Pause for breath… and on to the next piece of news!

Just some of the coverage to date:

 

 

 

 

 

 

 

On the Small Screen – TV coverage

Gaining TV coverage for clients can be tricky, and its often difficult to measure the impact. Two of my clients recently featured in mainstream programmes. London’s Diespeker & Co featured on Your Home Made Perfect, and Exeter’s The Recycled Candle Company’s Pride heart candle was highlighted on Channel 4’s Steph’s Packed Lunch.

Two fantastic opportunities!

I won’t take credit for Your Home Made Perfect, as the BBC contacted Diespeker directly. The hard work was all done by Lucy at Terra Ferma Media, the agency I work with on the Diespeker account. Thanks Lucy! You never can tell how much airtime a client will get (clients have helped out with DIY SOS and rarely get a mention, although in that case it’s all for a good cause!).  But on this occasion it was really impressive – a whopping 4 minutes, including a namecheck. Presenter Angela Scanlon made her own terrazzo during the show, and was so delighted with it that she gave some additional promo on Insta.

Meanwhile, here in Devon, I received an email from the production team of Steph’s Packed Lunch requesting a rainbow striped Pride heart candle for the show – and could it be sent to arrive the next day? Richard was away in Scotland, Sargon in Bristol, so there was a momentary mad panic. Richard picked up on WhatsApp and organised for the efficient shop team to parcel up a candle and courier it to Leeds. We were thrilled when we watched the show, as TOWIE star Charlie King showed the candle to the audience, mentioning the 10% donation from each sale that goes to  campaigning charity Stonewall.

So…… the impact.

The Recycled Candle Company received a barrage of online orders immediately after the candle appeared on screen, definitely a response to Charlie and Steph’s positive comments. Meanwhile Diespeker & Co has received lots of enquiries about bespoke terrazzo although it’s harder to tell if this was a result of the coverage or just because they’re so good at what they do!

Diespeker & Co

The Recycled Candle Company PRIDE candles

Mixing it up with Mix

It’s a real pleasure to announce a new addition to my client portfolio. Meet Mix Clean Green!

Mix Clean Green (Mix for short) makes a range of concentrated eco-friendly cleaning products for the home. There are so many plus points: water free, paraben free, non toxic, vegan, low carbon footprint, single use plastic-free – and much more.

I was recommended to Mix founder Kate Deacon by Sarah Martin of Nourish Zero Waste, who I’ve worked with for a couple of years now (thanks Sarah!). Earlier this year Kate gave up her job as an Occupational Therapist with the NHS to concentrate full time on this inspirational business. A leap of faith especially in the current climate.

After meeting with Kate, enjoying GF cake and lots of tea, we agreed a three-month PR starter package. Over the past few weeks I’ve been busy learning about the products, creating a press kit and working on the first press release. Kate has provided me with assets including a very useful photo gallery.

There’s masses to do for Mix, it’s such a fantastic idea and Kate is truly passionate about what she’s doing. There are ideas in the pipeline giving me more than enough content to work with. She’s a very reactive client, too, answering my queries and giving me feedback in a flash. Impressive!

I recommend a visit to the Mix website to take a look and browse the products – be part of the sparkly clean revolution!

I’m loving working with this particular green ‘suite’ of clients, adding Mix into the mix with Nourish and The Recycled Candle Company.


NB My starter package for young companies and start-ups is designed to provide a PR boost at the early stage of their business journey. It works really well and often as not we carry on working together either on a retained or ad hoc basis.

Nourishing Nourish!

I started working with Sarah Martin in January 2019. Sarah had founded zero waste provisions store Nourish of Topsham the year before, and was now poised to open her second store on Magdalen Road in Exeter.

It was a whirlwind ride, with Nourish ‘two’ featuring in Devon Live, Devon Life, Exeter Life, Food Magazine, Crumbs Magazine and Exeter Living, plus interviews secured for Sarah for International Women’s Day and a ‘first look’ at the shop. Nourish won the Retail category at the Exeter Living Awards and Best New Business at the Express & Echo Business Awards. Nourish was Highly Commended in the Start Up category in the 373 Awards.

We worked together for six months until Sarah realised she needed to invest more into the shops, so PR had to go. Quite right too! However much I love my clients, I am always conscious that my service is often the icing on the cake.

So, in May I was delighted to receive a message saying Nourish needed me once more! After closing for lockdown, Sarah was ready to reopen, and she needed my help.

First up a press release announcing the reopening of both stores. This highlighted the measures put in place to ensure customer and staff safety. Then a spot on the Exeter Chamber Friday Lockdown Show ‘good news’ and a customer featured in the campaign ‘We’re stronger together’.

I’m currently negotiating some speaker slots for Sarah to talk about sustainability and business. A second press release looking at keeping green during Covid-19 has just gone out. Busy busy!

The agreement is for three months which gives me plenty of time to get Nourish noticed again.

Although most of my clients are retained, I’m always happy to provide an ad hoc or shorter contract service. This is useful for start ups and smaller businesses needing a boost.

Grow

Exeter Daily

Stronger Together

Friday Lockdown (16:30)

Exeter Living Virtual Business Club

PR for family law during coronavirus

I am proud to provide a PR service to The Family Law Company, a forward-thinking, innovative and principled legal firm. The work is always interesting and often emotive, but even moreso over the past few months of the coronavirus pandemic.

Early on, the company saw the need to explain ‘contact’ in the current climate, particularly after Michael Gove made a statement (which was later changed). Basically contact is where separated parents see their children, referring usually to the parent that doesn’t live with the children. The issue, of course, is whether this should continue at the moment. I worked with Solicitor Hannah Porter on a blog clarifying the facts. Marketing Manager Kerry England, who pushed the blog out on social media, said the traffic to the website doubled the day that it went live. I turned the blog into a press release and the interest continued. The content was later turned into a free webinar presented by Hannah and Solicitor Imran Khodabocus, for whom I secured an interview with Heart FM to explain what the webinar was all about. Devon 24  Grow

Alongside this has been supporting an initiative from MD Norman Hartnell, who has a longstanding commitment to the plight of those who need legal aid, and the problems with accessing it. The increase in domestic violence during the pandemic has been well covered, but Norman saw a pressing issue; to access legal aid, certain ‘evidence’ must be presented which is nigh on impossible to get at the moment, when getting to see a doctor, for example, is incredibly difficult. Additionally, perpertrators of domestic violence are even more present during lockdown. Norman wrote an impassioned letter, which I proofed and edited, to send to MPs including the Prime Minister, asking that this requirement for evidence is dropped, and that legal aid lawyers are more than capable of assessing whether a need for legal aid is genuine.

Again this was turned into a press release which I distributed to local press, newsrooms and The Law Society. I also had a very useful chat with a family law journalist who writes for the Guardian, a useful contact for the future! The letter is definitely worth a read: Norman’s letter

Recycling tealight frenzy

Sometimes it’s the simplest things that create a buzz. Take tealights.

The Recycled Candle Company recycle all types of candles, including tealights. They’ve recently had lots of queries about these – people aren’t sure if they’re recyclable because of the metal parts.

So they added a photo to Instagram showing Richard holding a bag of tealights. Which I added to their Facebook page. And then it all went wild! Immediately the likes and comments started building – it was obviously hitting home with many people.

Richard followed up with a video thank you on and it all kicked off again.

The initial post now has well over 600 likes/loves and 600 shares, plus nearly 170 comments coming from Manchester, Cumbria, Sussex and even Texas! The reach is over 130K now, with engagement at 18.2K post clicks. The original Instagram post has also had fantastic engagement with over 320 likes, and an enquiry from the West Coast of Canada where they’re looking at setting up a similar initiative.

I’m just in the process of distributing a press release on the back of it, and I’m hoping we might get national interest. Tealights, who would have thought?

All this profile raising came from a very simple post, with a very simple photograph. Nothing fancy, nothing particularly clever, just absolutely spot on content that resonated with thousands of people.

It all goes to show that there’s a huge interest in recycling with more and more people seeking ways to keep as much as possible out of landfill.

Find out more by visiting therecycledcandlecompany.co.uk

BBC Spotlight filming

Otter’s magical grotto

I was really pleased to achieve coverage with BBC Spotlight for long-term client Otter Garden Centres, when a crew visited to film at the grotto one one very special day.

I have history with Otter’s magical grotto; I took my children there to meet Santa when they were little (it always amused me that one of the Santas was actually my friend Michael, a lovely Irish fella. We saw him at least twice, and the kids never guessed despite the accent). When they were older, both children worked at the grotto as helper elves – complete with pointy ears and jingling bells on their shoes.

The grotto is a major attraction for local families and over the years has become a well-oiled machine offering a wonderful experience for children and adults alike. But not every child can cope with the crowds. This year Otter talked to me about a grotto they were running for children with disabilities/special educational needs. They’ve done this before – it’s evolved from parents asking about options for children with disabilities like autism who hate crowds, noise and flashing lights. This year we felt that it would be a good opportunity to highlight the issue of these children who haven’t been able to have the same Christmas experience as their peers.

Firstly I talked with a group of mums on the list who Otter highlighted as being very proactive. They were all really pleased with the idea of being given a voice about the problems they faced. One mum and blogger, Danielle, was clearly going to be the perfect spokesperson. Next I approached BBC Spotlight. They loved the idea, but of course it had to fit with scheduling particularly in light of the fact we only had a small window available for filming with the families who had agreed.

It wasn’t until the day that they rang to say they were coming. After confirming with the mums I dashed along to the grotto to meet the crew, reporter Naomi Dymond and her cameraman. They went round the grotto with the families, interviewed Danielle and another mum, and were wonderfully sensitive with the children who had very different reactions to the grotto, the animated characters, music, lights, and quite unexpected things like the fur on a deer! Otter’s grotto team were brilliant, as patient as can be, making sure all the children enjoyed their visit.

At one point I decided to get out of the way of the crew, slipped through a door and found myself lost in the behind the scenes area of the grotto. It did give me the chance to hear, through the wall, one of the children meeting Santa. Santa was so calm and friendly that the potentially scary situation for a lad with autism was turned into a positive experience for him and his family.

The feature focused on the families, not the company, which was exactly what we wanted. It aired on Spotlight two days later, and received a great reaction with more parents contacting Otter to see if they could get on board for next year.

Danielle’s blog is called The Autism Diaries, and is definitely worth reading.

 

medals

Under the Hammer

Managing PR for Chilcotts Auctioneers, an independent auction house based near me in Honiton, gives superb storytelling opportunities. I love the chance to really research auction lots and discover their back stories.

Recently, like the proverbial buses, three came along at once. The challenge was on to write engaging press releases for each and distribute them in the month up to the sale on June 1st.

The first story required lots of research, as it concerned RAF medals and log books, documents, uniforms and photographs from WW2 fighter pilot Group Captain Peter Casement, who flew with both Bomber Command and Coastal Command. His was a fascinating story; he was one of the few pilots to have seen service throughout WW2, and during the Battle of the Atlantic the bomber he piloted was the first to bring back photographic evidence of the sinking of a U-boat.

The combination of his medals and an extensive archive of materials including his flying jacket, gloves and boots, several sets of uniform, photographs and RAF training manuals were sold as one lot. The auction estimate was between £10,000 to £15,000. The story gained lots of interest, and the hammer price reached £21,000.

Bomber plane

The second story was a set of 19th century German Orders of Chivalry, thought to have been awarded to an aristocratic German family, with some very likely to have been given to them by Queen Victoria. The English owner of these rare medals had served in Germany in the aftermath of WW2, and we’ll never really know how he came to possess them – perhaps he was given them in return for food or shelter.

German orders of Chivalry

The third story was very different. It concerned a collection of vintage jewellery assembled over several decades by one Pamela Schneider who had lived in North Devon. Interestingly, Pamela was one of Chilcotts’ first vendors, back in 2004. 

There was a connection with the other two stories, as Pamela grew up during WW2. In spite of a disjointed education, she became a successful entrepreneur, running a café before discovering an interest in antiques. Pamela’s daughter told us that in the late 1960s she began to read numerous books about antiques, and never missed an episode of Going for a Song!

There was a good take up of the jewellery collection press release in the Devon press, and I attribute this to the stunning photograph Chilcotts supplied; butterflies, dragonflies and flowers scattered in the striking aubern hair of their daughter! I always say that images are so important, and here is another example of this truism.

Pamela Schneider Collection

Antiques Trade Gazette
Midweek Herald
Exeter Daily

2019 is Chilcotts Auctioneers 15th anniversary year, so here’s wishing happy celebrations to this wonderful family business. I’m looking forward to learning about more items going under the hammer!